Privacy policy and cookie policy

Confidential Processing of Personal Data

Fimatec attaches the greatest importance to the privacy of its users. We understand that your trust is our most valuable asset. This privacy statement (hereinafter referred to as the “Privacy Statement”) applies, among other things, to (i) our website www.fimatec.com (hereinafter the “Website”).

You can visit our site, obtain information about our services, and consult blog posts without providing your personal data. If you do share personal information with us, we will treat it confidentially in accordance with the provisions below and with national and international legal requirements. Fimatec emphasizes that it strives at all times to act in accordance with (i) the Belgian Privacy Act of 8 December 1992 concerning the protection of privacy with regard to the processing of personal data.

This Privacy Statement includes, among other things, information about the personal data collected by Fimatec, as well as how Fimatec uses and processes this personal data. Please read this Privacy Statement together with the Fimatec Cookie Policy.

Categories of Personal Data Processed

The information you provide us may include personal data. “Personal data” means any information relating to an identified or identifiable natural person (the “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural, or social identity.

Fimatec may collect and process the following personal data:

  1. Name
  2. First name
  3. Email address
  4. Telephone number
  5. Company name
  6. Correspondence with and originating from Fimatec

Fimatec also automatically collects anonymous information regarding your use of the Website. For example, Fimatec will automatically log which sections of the Website you visit, which web browser you use, which website you visited before accessing the Website, and your IP address. We cannot identify you on the basis of this information, but it allows Fimatec to compile statistics about the use of the Website and to send more targeted communication. For more details, please consult the Cookie Policy further down this page.

Purpose of Processing

If you provide us with your personal data, it will be stored in our database with the following purposes:

  1. To improve the quality of our services and information
  2. To inform you with tips and updates on our offerings
  3. To inform you about the services we provide
  4. For statistical purposes

Consent to Processing

When you decide to submit your personal data on our Website, you will be asked whether you consent to Fimatec processing that data for the purposes mentioned above. You have the right to withdraw your consent at any time. Withdrawal of your consent does not affect the lawfulness of the processing carried out before the withdrawal. If you wish to withdraw your consent, you can notify Fimatec at: sales@fimatec.com.

Disclosure of Personal Data to Third Parties

Fimatec will not disclose your personal data to third parties unless this is necessary in the context of performing its services and optimizing them (including but not limited to maintenance work, payment processing, database management). If it is necessary for Fimatec to disclose your personal data to third parties in this context, the third party concerned will be required to use your data in accordance with the provisions of this Privacy Statement.

Notwithstanding the foregoing, Fimatec may disclose your personal data to the competent authorities (i) where it is obliged to do so by law or in the context of judicial or potential judicial proceedings, and (ii) to safeguard and defend its rights.

In all other cases, Fimatec will not sell, rent, or pass on your personal data to third parties unless it (i) has obtained your explicit consent and (ii) has concluded a data processing agreement with the third party, containing the necessary guarantees regarding confidentiality and compliance with your privacy.

Fimatec uses Google ADS. Please read here how Google uses your personal data when you give consent on this site: Google’s Privacy Policy and Terms of Service.

Storage of Personal Data

Unless a longer storage period is required or justified (i) by law or (ii) by compliance with another legal obligation, Fimatec will only retain your personal data for the period necessary to fulfill the objectives described in this Privacy Statement.

Your Rights

  1. Right to information: To exercise your rights or if you have questions about the processing of your data, please contact us at sales@fimatec.com.
  2. Right of access: Users have the right to access the personal data that Fimatec may hold about them.
  3. Right to rectification and completion or update of your personal data.
  4. Right to erasure of your personal data.
  5. Right to restriction of processing of your personal data, in certain circumstances.
  6. Right to data portability of your personal data.
  7. Right to object to the processing of your personal data. If you no longer wish to receive newsletters or information about our services, you may unsubscribe at any time by clicking the “unsubscribe” button provided at the bottom of each Fimatec email.

Security of Personal Data

Fimatec commits to taking reasonable physical, technological, and organizational precautionary measures to prevent (i) unauthorized access to your personal data, and (ii) loss, misuse, or alteration of your personal data. All personal data collected by Fimatec will be stored in the cloud (with data centers located within the EU).

Cross-Border Processing of Personal Data

Fimatec guarantees that no transfer of personal data will take place outside of Europe or the European Economic Area (EEA).

Update of the Privacy Statement

Fimatec may amend and update the Privacy Statement at any time without prior notice by publishing a new version on the Website.

It is therefore strongly recommended to consult the Website and the page where the Privacy Statement is displayed regularly, to ensure that you are aware of any changes. The date of the most recent version is always indicated at the bottom of the Privacy Statement.

Other Websites

The Website may contain hyperlinks to other websites. Fimatec is in no case responsible for the privacy policy or practices of any third party.

Questions and Complaints

If you have questions about the Privacy Statement or about how Fimatec collects, uses, or processes your personal data, please contact us:

  1. By email: sales@fimatec.com
  2. By mail: Fimatec, Nokerseweg 200, 8790 Waregem
  3. By phone: +32 (0)56 61 67 01

If you have complaints about how Fimatec collects, uses, and/or processes your personal data, you may file a complaint with the Data Protection Authority.

Version of the Privacy Statement

10/9/2025

Cookie Policy

1. General

Fimatec (hereinafter “Fimatec”, “we”) primarily uses cookies to improve your browsing experience on www.fimatec.com (hereinafter the “Website”). All data obtained from cookies is anonymous and is used only to understand the customer experience on the Website in order to improve its performance and usability.

Fimatec is entitled to update this Cookie Policy by posting a new version on the Website. It is therefore strongly advised to regularly check the Website and the relevant page where the Cookie Policy is displayed, to ensure that you are aware of any changes. Once a new Cookie Policy takes effect, your consent regarding the use of cookies will be requested again.

2. What is a cookie?

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is usually a small text file sent from a website and stored in the user’s browser or device while the user is browsing a website or using a mobile application. When the user visits the same website in the future, the data stored in the cookie can be retrieved to inform the website of the user’s previous activity.

Cookies were designed as a reliable mechanism for websites to remember the state of the website or the activity the user undertook in the past. They help us optimize your visit to the Website, remember your technical choices (such as language preference, newsletter subscription, etc.), and display more relevant services and offers. If you wish to consult the Website, Fimatec recommends enabling cookies. However, if you prefer not to, you are always free to disable them.

Cookies may include: clicking certain buttons, logging in, or recording the pages visited, even months or years ago. Although cookies cannot contain viruses or install malware on the host computer, tracking cookies — and especially third-party tracking cookies — are often used to compile long-term browsing histories of individuals, which raised privacy concerns and led European and U.S. lawmakers to take action in 2011.

This Cookie Policy complies with current Belgian law (Law of 10/07/2012 on certain provisions regarding electronic communications, Belgian Official Gazette 20/9/2012).

3. Types of cookies used

This Website uses different types of cookies:

  1. Strictly necessary cookies: as the name suggests, these cookies are essential to enable you to navigate the Website or use certain functions you have requested.
  2. Functionality cookies: these improve the functionality of the Website by storing your preferences.
  3. Tracking cookies: these survive user sessions. For example, if a permanent cookie is set with a duration of one year, its initial value will be returned to the server every time the user visits the Website within that year. These store essential information, such as the user’s chosen language.
  4. Performance cookies: these help improve the performance of the Website and thus provide a better user experience. Fimatec uses Google Analytics, a popular web analysis service offered by Google Inc. that uses cookies to help analyze how users use the Website.
  5. Third-party cookies: Fimatec embeds content from social media channels such as YouTube, Facebook, Twitter, and LinkedIn, and uses their sharing features. These channels may contain their own cookies, which Fimatec does not control. Please refer to the relevant third-party websites for more information.

4. List of cookies used by the Website

  1. Google Analytics cookies: used to collect data about your sessions on our Website. For more information about how these cookies work, please consult Google’s cookie and privacy policy.
    (_ga, _gid, _utma, utmz)
  2. cookie-preferences: records which other cookies may be loaded (functional, statistics, social media). Duration: expires after 1 week.
  3. _session: stores the session ID so that a non-logged-in user can still complete a checkout process. Duration: expires after 2 hours, without renewal.
  4. NotificationBar: stores the ID of the last notification bar displayed (e.g., holiday notice or special message). Duration: expires after 1 month or when a new notification is set.

5. Disabling cookies

Several options are available to prevent cookies from being stored. Please visit the websites of the various browsers to learn how to block cookies.

Be aware that if you decide to delete all your cookies, you will likely need to re-enter all your usernames and passwords on all websites you visit, something you did not have to do before. As already mentioned, cookies can be a real asset to your web browsing experience.

If you want to learn more about cookies, please visit www.allaboutcookies.org. This website provides more information about cookies, explains in detail how to delete them, and shows how to allow trusted websites to store cookies on your computer.

6. Contact Details of Fimatec

Fimatec
www.fimatec.com
sales@fimatec.com
Nokerseweg 200
8790 Waregem
+32 (0)56 61 67 01
BE0803.083.685